Author Topic: need help  (Read 12199 times)

Offline julesandtash

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Re: tony you online need help
« Reply #30 on: October 03, 2013, 10:03:34 PM »
To be honest I am not a fan of UPNP. Maybe you could try deleting the UPNP created forwarding rule for the DVR and add your own. A quick google of 'Port Forwarding home hub 2.0' will show you how.

A quick portscan of your IP shows ports 80, 8080, 34567 and 33333 as all being closed so clearly the DVR is not visible from the internet at the moment.
I suspect that Arash is right that the rules are not forwarding those ports to anywhere on the local network
« Last Edit: October 03, 2013, 10:06:52 PM by julesandtash »
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Offline Rotary-Motion

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Re: tony you online need help
« Reply #31 on: October 03, 2013, 10:05:25 PM »
Right you are halfway there! The reason it hangs is probably because it user activex controls and your security software (anti virus anti spam anti pastrami etc...) is not letting IE download and install the relevant activex software. You need to go to the security settings of ie and allow it to download unsigned activex extensions.

It should then work on your internal network with ie.

Now make sure that the port forward entries have been assigned to the internal ip of the dvr. I suspect you have created the rules for both ports but have not assigned them to anything.

If you can't sort it download teamviewer (free) and I can connect to your computer and do the settings for you.

I hate BT hubs and replace them with different routers as part of my installations.

i will do this but if i turn off antivirus for 5 mins will this allow activx in?

Offline kamaangir

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Re: tony you online need help
« Reply #32 on: October 03, 2013, 10:11:01 PM »
if you look at the top (or bottom depending on the version of ie) a yellow bar appears and tells you that a program is trying to install itself in ie. right cluck and allow. It may do it if not you need to do the options route.
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Offline Rotary-Motion

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Re: tony you online need help
« Reply #33 on: October 03, 2013, 10:14:59 PM »
if you look at the top (or bottom depending on the version of ie) a yellow bar appears and tells you that a program is trying to install itself in ie. right cluck and allow. It may do it if not you need to do the options route.

i have enabled every single activex, im getting loads of warning about sercurity now but i have tried login again and still hangs?

i see no box top or bottom to click

Offline kamaangir

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Re: tony you online need help
« Reply #34 on: October 03, 2013, 10:17:57 PM »
Without knowing the make and model I can't guess how it works in browsers.

Where did you buy it from? can you find it online?
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Offline julesandtash

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Re: tony you online need help
« Reply #35 on: October 03, 2013, 10:18:20 PM »
This would appear to be manual for that machine and section 5.2.2 (page 43) explains exactly what Arash was saying. It does need to download and activex control for the control software

http://www.luxonvideo.com/manuals/H.264%20Users%20Manual.pdf

Appendix G (page 64) also explains, in simple terms, about setting it up behind a router
« Last Edit: October 03, 2013, 10:20:48 PM by julesandtash »
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #36 on: October 03, 2013, 10:19:30 PM »
Without knowing the make and model I can't guess how it works in browsers.

Where did you buy it from? can you find it online?

http://www.dtslondon.co.uk/shop/8-9-camera-dvrs/8-channel-realtime-d1-h-264-dvr-with-network-usb.html

Offline julesandtash

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Re: tony you online need help
« Reply #37 on: October 03, 2013, 10:23:57 PM »
That is the one I saw when looking. I'm pretty sure that the manual I linked to is for that box.
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #38 on: October 03, 2013, 10:28:16 PM »
can i load activex separatly in?

dvr is DVR118N model
« Last Edit: October 03, 2013, 10:30:30 PM by Ken Dodd »

Offline julesandtash

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Re: tony you online need help
« Reply #39 on: October 03, 2013, 10:33:11 PM »
Googling DVR118N led me to that manual. Even if it is not exactly right the right model, it's explanation of downloading ActiveX controls and setting up behind a NAT router will help you out and are well written with pictures.
Have a read of the the sections I detailed.
« Last Edit: October 03, 2013, 10:35:28 PM by julesandtash »
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #40 on: October 03, 2013, 10:38:08 PM »
whats another name for virtual server as its not in bt router, but is on the manual D-Link router pics at bottom

Offline Rotary-Motion

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Re: tony you online need help
« Reply #41 on: October 03, 2013, 10:42:19 PM »
is this dvr a VPN client ?

Offline julesandtash

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Re: tony you online need help
« Reply #42 on: October 03, 2013, 10:47:46 PM »
Try Firewall in your Homehub 2

I have a BT  business hub (my ISP is Plusnet but the BT Businesshub, which is a rebranded twowire 2700HGV and gives great results on long rural lines like mine) and it's under 'Firewall' then 'Allow applications'.

The printer will be a webserver not a VPN (since you are going to connect to it via a webpage)
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #43 on: October 03, 2013, 10:51:54 PM »
bt firewall is off allowing all traffic in

whats this bit???


it doesnt list the DVR unit




Offline julesandtash

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Re: tony you online need help
« Reply #44 on: October 03, 2013, 10:55:10 PM »
That is the DMZ (Demilitarised Zone). You dont want to switch that on as it will allow all traffic to your DVR (if you could find it).

You want the configuration  tab I believe.

You will need to be able to see the DVR as a device listed on the routers local network and then forward ports to it.

Have a look at this link.... http://portforward.com/english/routers/port_forwarding/BT/BTHomeHub2/Odyssey_CCTV_DVR.htm

Not the same DVR admittedly but basically the same idea

(Sorry, put the link to the Home Hub one to start with - now correct link to home hub 2)
« Last Edit: October 03, 2013, 10:58:21 PM by julesandtash »
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs