need help

[Rotary-Motion]

On the page of the network settings of the router have you checked DHCP or static routing?

its DCHP and not static, it says i have to do alot of stuff and contact isp if i want to use it or asomething like that

[julesandtash]

That should only be if you have a static IP as opposed to DHCP from your ISP on the internet side.

You should be able to switch DHCP on and off at will  for any of the devices connected to the local network side of your router

What router do you have?

[Rotary-Motion]

That should only be if you have a static IP as opposed to DHCP from your ISP on the internet side.

You should be able to switch DHCP on and off at will  for any of the devices connected to the local network side of your router

What router do you have?

bthomehub2

[julesandtash]

Here is something I got off the web on how to ensure the homehub2 always give a device (like your PVR) the same IP address...
To tell hub to always give same address

Go to Hub home page
Click on A to Z
Scroll down and click on Home Network or DHCP table
Enter password if requested
Click on device
Click on yes next to Always use this address then apply.

That may be worth a go.

[Rotary-Motion]

Here is something I got off the web on how to ensure the homehub2 always give a device (like your PVR) the same IP address...
To tell hub to always give same address

Go to Hub home page
Click on A to Z
Scroll down and click on Home Network or DHCP table
Enter password if requested
Click on device
Click on yes next to Always use this address then apply.

That may be worth a go.

will try that later jules thx

[kamaangir]

I do this for a living, you need to do what I have told you to get the thing working and once it works it does so for a very long time. I have systems out there from 2005 that are still working with out any intervention since commissioning.

Turn off dhcp on the DVR and use static settings, port forward on the router as you have done. Then open a no ip or dyndns account and set up user names etc, then find the page on your router for dynamic dns and put in the settings specified by the no ip or dyndns account.

Following these steps and completing them successfully will allow you to remotely view your CCTV system.

[Rotary-Motion]

I do this for a living, you need to do what I have told you to get the thing working and once it works it does so for a very long time. I have systems out there from 2005 that are still working with out any intervention since commissioning.

Turn off dhcp on the DVR and use static settings, port forward on the router as you have done. Then open a no ip or dyndns account and set up user names etc, then find the page on your router for dynamic dns and put in the settings specified by the no ip or dyndns account.

Following these steps and completing them successfully will allow you to remotely view your CCTV system.

dhcp is off and useing static

port is forwared on router well took out 80 and put in 33333 now

i have a no-ip account

think its this www.rotary-motion.no-ip.biz

but these setting you say i dont know where to find them in no ip page?

[Rotary-Motion]

by the way it made me download an app to use, which i have no idea what it does?

DUC app

[kamaangir]

From the internal network laptop or pc, type in http:// followed by the dvr's internal IP in internet explorer.
This should show you the DVR's remoteviewing web page where it asks for user name and password.

If it doesn't work try http:// IP and then :port number (without gaps)

If that still does not work then dvr is not operating on your network.

do the above and let me know if it works.

[julesandtash]

Your No-ip account seems to be working as it does indeed resolve to an IP address (not the one you listed at the start of this thread so I assume your router has rebooted)

[Rotary-Motion]

From the internal network laptop or pc, type in http:// followed by the dvr's internal IP in internet explorer.
This should show you the DVR's remoteviewing web page where it asks for user name and password.

If it doesn't work try http:// IP and then :port number (without gaps)

If that still does not work then dvr is not operating on your network.

do the above and let me know if it works.

http://192.168.1.70

opens the log in page for DVR but hangs everytime, page just sits there

note: (useing the sofware disc that came with DVR allows view to all 6 cameras wifi to the router, and router is hard wired to DVR)

[Rotary-Motion]

Your No-ip account seems to be working as it does indeed resolve to an IP address (not the one you listed at the start of this thread so I assume your router has rebooted)

yes rebooted a few times jules

hehehe

[julesandtash]

Trying to ping and telnet your no-ip.biz IP address and the ports you have given (33333 and 34567) give negative results. As such I suspect that traffic is not reaching your DVR.

I can only assume that either its local IP is not matching the forwarding rule or it is not connecting properly. Because you can access it locally I suspect it must be the former

[Rotary-Motion]

Trying to ping and telnet your no-ip.biz IP address and the ports you have given (33333 and 34567) give negative results. As such I suspect that traffic is not reaching your DVR.

I can only assume that either its local IP is not matching the forwarding rule or it is not connecting properly. Because you can access it locally I suspect it must be the former

can only access locally with sofware disc, not in a browser page hangs just like above picture

[kamaangir]

Right you are halfway there! The reason it hangs is probably because it user activex controls and your security software (anti virus anti spam anti pastrami etc...) is not letting IE download and install the relevant activex software. You need to go to the security settings of ie and allow it to download unsigned activex extensions.

It should then work on your internal network with ie.

Now make sure that the port forward entries have been assigned to the internal ip of the dvr. I suspect you have created the rules for both ports but have not assigned them to anything.

If you can't sort it download teamviewer (free) and I can connect to your computer and do the settings for you.

I hate BT hubs and replace them with different routers as part of my installations.