Author Topic: need help  (Read 12216 times)

Offline Rotary-Motion

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need help
« on: October 02, 2013, 06:55:55 PM »
hi tony

i could do with a few pionters, i got a DVR unit on a house with 6 cameras the local address is 192.168.1.70 when on wifi or ethernet can see the cameras useing the software given with unit

how do i access these cameras on my phone? basically useing the world wide web

help?

these were the ports opened in bt home hub2 router



« Last Edit: October 04, 2013, 08:53:55 PM by Ken Dodd »

Offline julesandtash

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Re: tony you online need help
« Reply #1 on: October 02, 2013, 07:13:59 PM »
You need to set up port forwarding on your router so that it forwards an incoming request from the outside world to your internet IP and a port number to the DVR.

In order to get it to work reliably you either need to have a static IP address with your service provider (so if your router reboots due to a power cut or the like it gets the same IP on reconnection) or use a service like dyndns which allows your to dynamically tie your IP address to a name you can enter into a browser.

Also your DVR needs to have a static IP on your home network rather than allocated by DHCP because to forward ports to it, the DVR always needs the same local IP
Lets say your DVR is, and always is due to static IP allocation on your router,  192.168.1.70
You then pick a port to forward, lets say 1234
You set up a port forwarding rule in the router to forward any incoming traffic on port 1234 to local IP 192.168.1.70
Then you need to know your internet IP address (ie your presence on the web)
Lets say it is  87.114.222.70 (that is a plusnet IP and not mine before anyone asks). You can get it easily if you just go to google and put "whats my iP" in the search box

Then, from anywhere else on the internet, entering 87.114.222.70:8080 in the address bar should hit your DVR just like you were accessing it locally.
If your phone is on the internet then that will work, as would an Internet Cafe, mates computer etc

If you dont have a static IP then, if your IP changes when you are away from home, suddenly you wont be able to connect
To get around that, get a static IP from your provider or register it with a dynamic  dns client. That gives you a name (lets say kendodd.dyndns.com)
In some routers you can just enter the dynamic dns name. If not then you can run a small client program on a pc at home which updates the dns name with your IP. Built into the router is much better
Then, no matter what your IP, just enter kendodd.dyndns.com:8080 into any internet address bar and you should be able to connect

Clear as mud eh?
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #2 on: October 02, 2013, 07:21:27 PM »
the above pics are my router can you give me the numbers to type in

is it this

86.143.164.190:8080

thats my IP at present


Offline julesandtash

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Re: tony you online need help
« Reply #3 on: October 02, 2013, 08:57:49 PM »
Ports 34567 and 80 (80 is normally a web server) appear to be the ones that are in there so try your IP address followed by a colon : followed by the port number

For it to work, those port forwarding rules need to point to the local IP of the DVR or nothing will get through.

Here is a good guide to read about exactly what you are doing http://www.cctvcamerapros.com/port-forwarding-s/130.htm
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline kamaangir

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Re: tony you online need help
« Reply #4 on: October 02, 2013, 09:04:24 PM »
You may need to set up a dynamic dns account, as you will probably have a dynamic IP address.

This means that the external number that identifies your connection and lets you connect to it from outside of your network may change all the time.

You can set one up at dyndns.com and follow the instructions on there.
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Offline Rotary-Motion

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Re: tony you online need help
« Reply #5 on: October 02, 2013, 09:34:33 PM »
this is the dvr

i put the primary and secondary settings in from the BT router is this ok?

DCHP = disabled

not sure what gateway should be that was default for dvr

« Last Edit: October 02, 2013, 09:36:13 PM by Ken Dodd »

Offline kamaangir

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Re: tony you online need help
« Reply #6 on: October 02, 2013, 09:48:08 PM »
Think of your external IP address as your telephone number. If you want to come on the forum and post from your home internet, you are in effect dialling out of your home to the outside world.

When you are outside and want to look at your home cctv you are dialling in to your home internet connection. Now if you need to call some one you pick up the phone and dial the number of your destination, but to call home you need to know your home number. If your home number keeps changing you can't call home.

What you have done is fine so far but you will need to open an account with something like http://www.noip.com/free/ and this service will give you an address, like kendoddscctv.noip.com then the server acts like a switch board and connects you to your home network even when the IP has changed.

Sounds complicated but you need not bother with the finer points of how it works, just follow the tutorials and you should be fine. Once setup it will work with out any more input.
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Offline Rotary-Motion

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Re: tony you online need help
« Reply #7 on: October 02, 2013, 10:03:53 PM »
was primary and secondary needed from bt router into DVR though?

Offline Rotary-Motion

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Re: tony you online need help
« Reply #8 on: October 02, 2013, 10:15:10 PM »
i made a user there and now im lost

fuck it getting on me nerves now

Offline kamaangir

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Re: tony you online need help
« Reply #9 on: October 02, 2013, 10:42:39 PM »
what make and model dvr is it? do you have a link to a manual?
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Offline julesandtash

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Re: tony you online need help
« Reply #10 on: October 03, 2013, 06:36:29 AM »
You shouldn't need to put your ISP primary and secondary DNS sever addresses in the DVR. I would just put the router IP (same as default gateway - ie 192.168.1.1) in both of them.

Clearly it is set up for media connection (no doubt from their supplied software) on port 34567 and and web (HTTP) connection on port 80

These are the ports that have been opened in your router so clearly upnp (universal plug and play) has worked it's magic

Even without a dyndns account, if you know your current internet IP address then you should just be able to enter it in a browser along with port 80 and it should connect PROVIDING that the router port forwarding is pointing to the current local IP of the DVR (ie 192.168.1.70)

Have you tried, when connected to your local network, just entering the IP address of the DVR in the address bar of an internet browser (rather than using the supplied software). That should take you to the DVRs web login page.

There is one other posibility. I have read a few reports of BT (which appears to be your internet service provider looking at your current IP) blocking traffic on port 80
If that is the case then there is no way the web server will connect from the internet as no traffic will get to it from BT.

You could easily test this by changing port 80 in both the DVR menu and your router port forwarding rules to something else (not 34567 though)

Then by putting your external IP address followed by a colon and then the newly selected port number, you should be able to connect from the internet.
7+ years of making bio.
1997 RangeRover P38A 2.5DSE and 2001 Audi Allroad 2.5 V6 Tdi all on B100
Home heating and hot water system on Palm based B100 and Aarrow 7KW wood burner on glycerol logs

Offline Rotary-Motion

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Re: tony you online need help
« Reply #11 on: October 03, 2013, 10:26:28 AM »
what make and model dvr is it? do you have a link to a manual?

dvr 118n

cant find much on it

Offline Rotary-Motion

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Re: tony you online need help
« Reply #12 on: October 03, 2013, 10:29:26 AM »
You shouldn't need to put your ISP primary and secondary DNS sever addresses in the DVR. I would just put the router IP (same as default gateway - ie 192.168.1.1) in both of them.

Clearly it is set up for media connection (no doubt from their supplied software) on port 34567 and and web (HTTP) connection on port 80

These are the ports that have been opened in your router so clearly upnp (universal plug and play) has worked it's magic

Even without a dyndns account, if you know your current internet IP address then you should just be able to enter it in a browser along with port 80 and it should connect PROVIDING that the router port forwarding is pointing to the current local IP of the DVR (ie 192.168.1.70)

Have you tried, when connected to your local network, just entering the IP address of the DVR in the address bar of an internet browser (rather than using the supplied software). That should take you to the DVRs web login page.

There is one other posibility. I have read a few reports of BT (which appears to be your internet service provider looking at your current IP) blocking traffic on port 80
If that is the case then there is no way the web server will connect from the internet as no traffic will get to it from BT.

You could easily test this by changing port 80 in both the DVR menu and your router port forwarding rules to something else (not 34567 though)

Then by putting your external IP address followed by a colon and then the newly selected port number, you should be able to connect from the internet.

i will try changing the ports 80 in both units to something else

Offline Rotary-Motion

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Re: tony you online need help
« Reply #13 on: October 03, 2013, 05:08:52 PM »
ok i changed the port from 80 to 33333 and in router and attachec it to dvr

still no joy in Internet explorer

but i havent changed the primary / secondary dns back to 192.168.1.1

Offline kamaangir

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Re: tony you online need help
« Reply #14 on: October 03, 2013, 05:37:53 PM »
On the page of the network settings of the router have you checked DHCP or static routing?
Rusty merc test pilot.