Ring them up - 01242 241 111 give them your name, the lot number and the date of the auction.
They will then take payment over the phone (as I have done with my table) or you can pay on collection.
If you look in your 'my account' section and then winning bids, it will show if you have won something.
The lady I spoke to on the phone was really helpful.
What have you bought there anyway?
If you are going to collect your shiny thing and Keith is collecting his paint, maybe we can all meet up at the same time for a chinwag.