Author Topic: Breakdown services.  (Read 12763 times)

Offline GedsJeep

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Breakdown services.
« on: September 01, 2014, 11:38:45 AM »
thought i best look into them as to be honest, ive been lucky.

so, with wvo in mind ive started asking questions.

this was the AA this morning


 10:06:58 : SystemSystem: Liam has joined this session!

 10:06:58 : SystemSystem: Connected with Liam. Your reference number for this chat session is 716808.

 10:07:03 : AgentLiam: Hello. This is Liam, How can I help you today?

 10:07:14 : CustomerCustomer: hi, do you cover dual fuel vehicles

 10:08:13 : AgentLiam: We do, is it an LPG?

 10:08:20 : CustomerCustomer: vegetable oil

 10:10:23 : AgentLiam: One moment please.

 10:17:28 : AgentLiam: We would come out to this, yes. However if it was a problem with the conversion it is unlikely we'd be able to fix this.

 10:18:07 : CustomerCustomer: there is no conversion. you put it in the tank as what other people call "normal" fuel.

 10:19:28 : AgentLiam: Ok, that's fine.

 10:19:38 : CustomerCustomer: cool. cheers for that.

 10:19:41 : CustomerCustomer: goodbye

 10:19:53 : AgentLiam: Hello. This is Liam, How can I help you today?

 10:20:03 : AgentLiam: Thank you for contacting us, goodbye.


now to try the others
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Offline GedsJeep

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Re: Breakdown services.
« Reply #1 on: September 01, 2014, 11:52:11 AM »
rac via phone.


me - "do you cover dual fuel vehicles"

them - "what, like petrol and diesel in the same car"

Me - "click"
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Offline julianf

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Re: Breakdown services.
« Reply #2 on: September 01, 2014, 11:54:42 AM »
i dont think that's so bad - i think they were asking if you meant one of the 1000s of wrong pump nozzle incidents that supply half of us with our winterisers!
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Offline Julian

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Re: Breakdown services.
« Reply #3 on: September 01, 2014, 12:05:28 PM »
This could be a long and amusing thread!
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Offline Jamesrl

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Re: Breakdown services.
« Reply #4 on: September 01, 2014, 12:07:05 PM »
Would it not be better to ask if they covered Alternative fuelled vehicles.

In anyway an' anyway the AA do coz the daughter's called them out a couple of times when the HDI 1.4 fault started to show itself.

Offline Julian

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Re: Breakdown services.
« Reply #5 on: September 01, 2014, 12:07:43 PM »
It would be good info if you enquired with respect to use of both veg and bio with no modifications to the vehicle.
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Offline Head Womble

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Re: Breakdown services.
« Reply #6 on: September 01, 2014, 12:32:04 PM »
I phoned the RAC a few days ago when the disco wouldn't start, as I was in a petrol station they asked if I'd put the wrong fuel in,
as much as I wanted to say yes I've put DIESEL in I thought better of it.
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Offline Julian

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Re: Breakdown services.
« Reply #7 on: September 01, 2014, 01:00:59 PM »
I phoned the RAC a few days ago when the disco wouldn't start, as I was in a petrol station they asked if I'd put the wrong fuel in,
as much as I wanted to say yes I've put DIESEL in I thought better of it.

Did you find out what the problem was? (other than you put dino in it)
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Offline julianf

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Re: Breakdown services.
« Reply #8 on: September 01, 2014, 01:06:47 PM »
As if finding yourself at a petrol station didnt mean things were not going bad enough already....

: (

The only time ive taken the disco to the petrol station was to fill up the can for the chainsaw.  And even that was painful enough without it refusing to start on the way out : /
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Offline Head Womble

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Re: Breakdown services.
« Reply #9 on: September 01, 2014, 01:50:13 PM »
I phoned the RAC a few days ago when the disco wouldn't start, as I was in a petrol station they asked if I'd put the wrong fuel in,
as much as I wanted to say yes I've put DIESEL in I thought better of it.

Did you find out what the problem was? (other than you put dino in it)

I've changed the electrical connector (the one that goes to the solenoid) as it wasn't very tight, but only time will tell.

On a side note, the only appreciable difference I noticed with diesel in it was the engine is louder, no extra power. 
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Offline julianf

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Re: Breakdown services.
« Reply #10 on: September 01, 2014, 01:55:59 PM »
Mark,

Are you still enjoying landrover ownership?  Have you found things to break more or less than you expected?

Ours woulnt start the other day.  We had just stopped off at the city dump, turned the keys to leave and nothing...

It happened once before, ages back, and i push started, and it was all fine again after.  Suspected spider issue.

This time i whacked the cupholder / radio area a few times, and, sure enough, started.

I dont know if the spider has physical relays on it, or if its just bad connetions.
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Offline GedsJeep

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Re: Breakdown services.
« Reply #11 on: September 01, 2014, 02:20:54 PM »
green flag.


"do you cover dual fuel vehicles"

"yes. is it lpg"

"No, chip fat" (decided to check them out thoroughly)

"ok, ive heard of this, but im not sure. im going to ask around the office, what name exactly would you give your fuel"

"waste vegetable oil".

"hold the line"


tum te tum te tum .........





dedooooooodedoedeooooo......


sigh...............





"ok, we dont know. give me your number, i`ll run upstairs and call you back"

"ok"

"click"


yeah right...........









cue phone.........


"hello sir, ive checked and yes, as long as your insurance is aware, thats fine"

"why does my insurance need to know"

"dunno, but thats the best answer i could get sir"..........



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Offline Tony

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Re: Breakdown services.
« Reply #12 on: September 01, 2014, 03:22:58 PM »
That's interesting.  I've had a couple of breakdowns (only one fuel system related - when the pump packed in) and there was no issue with the fact it wasn't diesel.  I never thought to ask up front before paying for breakdown cover.  Mainly because most fuel system issues I can cure at the roadside myself.

Offline Julian

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Re: Breakdown services.
« Reply #13 on: September 01, 2014, 03:24:11 PM »
Mark,

Are you still enjoying landrover ownership?  Have you found things to break more or less than you expected?

Ours woulnt start the other day.  We had just stopped off at the city dump, turned the keys to leave and nothing...

It happened once before, ages back, and i push started, and it was all fine again after.  Suspected spider issue.

This time i whacked the cupholder / radio area a few times, and, sure enough, started.

I dont know if the spider has physical relays on it, or if its just bad connetions.

I think the spider Julian's referring to is the alarm/immobiliser box I mentioned ... he certainly hit the right part of the dash.  Don't hit the cup holders ... they break very easily!

Usually the problem with this box is dry joints that make and break as heat expands the board.  I can't remember if the problem will prevent the starter turning or just sop the fuel solenoid working.  Quick fix in either case is to hot wire both the starter and fuel solenoid (you could run wires under the bonnet ready for the next event.  Just pop the lid fix the fuel solenoid wire on the battery positive and just touch the starter wire to it ... it's got no choice but to start then and no more embarrassing hanging around in petrol stations.
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Offline GedsJeep

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Re: Breakdown services.
« Reply #14 on: September 01, 2014, 03:26:46 PM »
That's interesting.  I've had a couple of breakdowns (only one fuel system related - when the pump packed in) and there was no issue with the fact it wasn't diesel.  I never thought to ask up front before paying for breakdown cover.  Mainly because most fuel system issues I can cure at the roadside myself.

im just making sure as im tight.

if they come out and wont touch it i`ll be kicking their doors down for a refund
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