Author Topic: Ha, I don't believe it!  (Read 2402 times)

Offline Julian

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Ha, I don't believe it!
« on: December 09, 2015, 12:50:14 PM »
I've just come off the phone to my bank ... when I say bank I mean some anonymous call center on the other side of the world where the staff struggle with a basic command of English.

Having been talked at by machines and punched in innumerable digits to prove who I am and get directed to the right department, it took quarter of listening to bland music before I got to talk to a human.

I politely expressed my displeasure with their customer service and got the usual barrage of abject, meaningless apologies.  Having obtained the information I wanted, which only took a couple of minutes, the lady asked if I would accept a £15 credit as compensation for the time I had to wait!

Tough decision!

So if I spend the all day, every day calling the bank, at a £1 per min, I could earn over £100,00 a year!
« Last Edit: December 09, 2015, 12:51:58 PM by Julian »
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Offline photoman290

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Re: Ha, I don't believe it!
« Reply #1 on: December 09, 2015, 06:46:32 PM »
hope you didn't use there 0845 number from a mobile. that will reduce the £15 quite a lot. at 50p  a minute that knocks it down to £7.50

Offline Julian

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Re: Ha, I don't believe it!
« Reply #2 on: December 09, 2015, 07:00:37 PM »
No, it was from my land line and I used their overseas number less the country code plus a 0 so it was included in my "free" land line calls ... tight old bugger aren't I?
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Offline K.H

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Re: Ha, I don't believe it!
« Reply #3 on: December 09, 2015, 07:44:48 PM »
Money goes to money

Offline therecklessengineer

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Re: Ha, I don't believe it!
« Reply #4 on: December 09, 2015, 08:16:54 PM »
Call in from several lines at the same time.

I've just improved your earnings several times over. That'll be £50.

Offline Julian

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Re: Ha, I don't believe it!
« Reply #5 on: December 09, 2015, 08:45:34 PM »
Money goes to money

Not in significant quantities though!
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Offline Julian

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Re: Ha, I don't believe it!
« Reply #6 on: December 09, 2015, 08:48:03 PM »
Call in from several lines at the same time.

I've just improved your earnings several times over. That'll be £50.

Thanks, James.  I'm in need of a financial adviser ... I've just had this windfall of £15 and want to know how to invest it.


I was considering a nice bottle of red.
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Offline greasemonkey

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Re: Ha, I don't believe it!
« Reply #7 on: December 09, 2015, 08:58:30 PM »
I wouldn't be surprised you could contract an operative in the exact same office you called, to phone your bank multiple times a day, for the price of one compensation cheque.
If you really got it organised, the operatives might even be sitting next to each other, and could save the effort of the phone call.

You could blow the whole lot on bottles of red, and spend your days utterly sloshed......
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Offline Julian

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Re: Ha, I don't believe it!
« Reply #8 on: December 09, 2015, 11:36:56 PM »
I think you've cracked it.

This time next year Rodney ...
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Offline Bill

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Re: Ha, I don't believe it!
« Reply #9 on: December 10, 2015, 07:45:34 AM »
Don't forget to tell the taxman about your new income stream,
Still forever scrabbling up the learning curve.
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Offline K.H

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Re: Ha, I don't believe it!
« Reply #10 on: December 10, 2015, 08:14:21 AM »
Thinking about it i would pay £15 to get you off the phone to me

Offline Julian

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Re: Ha, I don't believe it!
« Reply #11 on: December 10, 2015, 10:03:03 AM »
Thinking about it i would pay £15 to get you off the phone to me

Hmm ... I wouldn't do that by choice, someone would have to pay me £15 to phone you in the first place, so that'a double bubble!
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