Biopowered - vegetable oil and biodiesel forum
General => Wiki and forum discussion => Topic started by: K.H on July 26, 2014, 09:47:28 PM
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We have a new member "Bluebio" who is unable to log on, we have checked his account and both me and Tony can log in to the account, so we are pretty certain its a problem at his end.
Is there any body with more computer knowledge than me who is willing to have a chat with Phil (Bluebio) and suggest a few things to check?
BTW he is running Windows 8
PM me your number and i will pass it on so he can ring you
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It's only the great apes and lower life forms who have less computer knowledge than you, but if Tony's had a look at it and can't suggest a solution at Phil's end then there's not much hope for the rest of us.
Best possible advise would be to ditch Windows 8 ... is pants!
I can normally log in on my laptop which runs windows bloody 8 running in desktop mode ...what's Phil seeing when tries to log in?
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Tony has only checked our end , it times out i believe.
and its a bit low bringing your family into personal insults!
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What browser is he using? If its internet explorer, tell him to try firefox or chrome.
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Dont know :)
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It's rather a long shot, but it would appear that Phil has the same IP address as Tony ... 192.168.X.X
Don't know if that's even possible ... is it?
If I search for Bluebio and click the link to his IP address, it brings up a load of stats for Tony, including ... Password incorrect - tony ?action=login2, on the 24th July.
Perhaps if Phil switched his router off and on he may get a different IP address if it's not fixed. Further than that I'm lost.
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Would that have anything to do with Tony logging into Phils a/c to check it was working ok?
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Would that have anything to do with Tony logging into Phils a/c to check it was working ok?
Honestly don't know. Can you ask Phil to let us know his IP address? Just type "what's my IP" into Google and click a link.
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If his IP isn't the one in the post above, we could try deleting the account completely and get Phil to try a fresh.
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Ive just logged in and it now shows my IP, Phil has tried two different account names and then i deleted them and set this one up.
Do you still want his IP?
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Ah, I'm guessing it shows the last used IP address then ... bang goes that idea!
Might be worth checking his IP against the banned list ... 2nd page is a list of IP addresses ... just possible it may work on a range either side of banned IPs.
Really clutching at straws now.
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I think Tony may have mentioned cookies, how would he sort those?
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Need to know what browser he is using, they are stored in browser memory.
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hi kieth I sent you a text? that iphone5s not working?
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hi kieth I sent you a text? that iphone5s not working?
Sorry RM, it was off, you ok if i give him your number?
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hi kieth I sent you a text? that iphone5s not working?
Sorry RM, it was off, you ok if i give him your number?
sure no worries, oh I been laid off. well got one day Tuesday (smash up some concrete) think im gonna sign on???
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sorry kieth prolly too much infomatuion, ben partying hehe
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hi kieth I sent you a text? that iphone5s not working?
Sorry RM, it was off, you ok if i give him your number?
sure no worries, oh I been laid off. well got one day Tuesday (smash up some concrete) think im gonna sign on???
Told us Thu night that there is one more weeks work, then back to lay the patio when the building is up, cant see him doing anything on his own?
Anyway cheers for that i will let Phil know tomorrow
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koolio, althgough if tony cant sort it not sure how I could help though
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hi all
had a chat and said try turning off the antivirus for 30 seconds to see if that is locking the website out, think he said its a new laptop with mcafee on it at the mo
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Some info from Phil, still no joy in logging on
my ip ends .127
my ipv6 ends .d07f
im running firefox can't get along with chrome
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Anyone else willing to try and help? :(
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Tell him to downlaod and install teamviewer and i can help.
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Tell him to downlaod and install teamviewer and i can help.
Nice one Arash, i will suggest it
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Before taking up Arash,s offer Phil decided to try registering again, i deleted his account and he re registered, whatever user name / password he tries it comes up "e mail in use by another user"
I have gone into the members area and done a search for his email address and nothing?????????
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Keith,
why don't you set up a new member account using his details see ifn it works, if it does then send him the login and password and see if he can login then.
or give him your login/password and see if he can get in to your account, if not he has a problem on his machine...Cookies? Cached page?
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Tell him to downlaod and install teamviewer and i can help.
How secure is that? (Phil asked me to ask)
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Keith, can you PM me Phil's email address please?
Is there any other email address he could use?
I've just tried registering manually using my email and get the same message. Even if Phil's account has been deleted it may be possible that his email is still lodged in a data base somewhere.
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It lets some one see and manipulate his desktop but only when he gives them the password, which changes after every session. If he has trust issues then its not for him. I use it when my customers can't log on to their cctv systems, I go in and sort it out for them.
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Keith, can you PM me Phil's email address please?
Is there any other email address he could use?
I've just tried registering manually using my email and get the same message. Even if Phil's account has been deleted it may be possible that his email is still lodged in a data base somewhere.
Bugger, just got an email saying Bioblue had signed up :(
pm on its way
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It lets some one see and manipulate his desktop but only when he gives them the password, which changes after every session. If he has trust issues then its not for him. I use it when my customers can't log on to their cctv systems, I go in and sort it out for them.
I think Phil is up for it, he is desperate to sign up, he was just asking really, i will pass your reply on :)
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Keith, can you PM me Phil's email address please?
Is there any other email address he could use?
I've just tried registering manually using my email and get the same message. Even if Phil's account has been deleted it may be possible that his email is still lodged in a data base somewhere.
Bugger, just got an email saying Bioblue had signed up :(
pm on its way
That was me using the wifes email address!
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Keith, can you PM me Phil's email address please?
Is there any other email address he could use?
I've just tried registering manually using my email and get the same message. Even if Phil's account has been deleted it may be possible that his email is still lodged in a data base somewhere.
Bugger, just got an email saying Bioblue had signed up :(
pm on its way
That was me in the wifes dress!
Nowt new there then!
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It's me posing as Bioblue!
Just registered him manually, using his email and it seems to work OK.
I'll email him the password I used and see if he can logion.
Keith, can you text him to check his email please ... texting for me is up there with similes!
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Keith, can you PM me Phil's email address please?
Is there any other email address he could use?
I've just tried registering manually using my email and get the same message. Even if Phil's account has been deleted it may be possible that his email is still lodged in a data base somewhere.
Bugger, just got an email saying Bioblue had signed up :(
pm on its way
That was me in the wifes dress!
Nowt new there then!
One day I'll post photos of the last fancydress party I went to. You'd get some mileage out of that.
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Ooops, still logged in as Bioblue ... he, he.
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It lets some one see and manipulate his desktop but only when he gives them the password, which changes after every session. If he has trust issues then its not for him. I use it when my customers can't log on to their cctv systems, I go in and sort it out for them.
Phil is downloading it now, i will pm you his email and mobile number in a mo if Julian is unsuccessful
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It's me posing as Bioblue!
Just registered him manually, using his email and it seems to work OK.
I'll email him the password I used and see if he can logion.
Keith, can you text him to check his email please ... texting for me is up there with similes!
Text sent
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He'd better have some interesting stuff to say after all this!
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He'd better have some interesting stuff to say after all this!
Ha, i like that
BTW he has bought my processor :)
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He'd better have some interesting stuff to say after all this!
Ha, i like that
BTW he has bought my processor :)
Oh, I see! He'll have lots of questions then?
Seems to have gone quiet ... I sent an email with log in details and the account works fine. If he's still got problems it must be on his PC or in connection with that pile of excrement that is Windows 8. If that's the case it's over to Arash.
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He'd better have some interesting stuff to say after all this!
Ha, i like that
BTW he has bought my processor :)
Oh, I see! He'll have lots of questions then?
Seems to have gone quiet ... I sent an email with log in details and the account works fine. If he's still got problems it must be on his PC or in connection with that pile of excrement that is Windows 8. If that's the case it's over to Arash.
No email received and i have confirmed his email address?
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Most strange, I've sent him two.
I know many hot mail accounts got hacked today, don't know if that's got anything to do with it.
If I PM you the password, can you text it on?
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I can log on using my Win 8 machine and the details I've just sent by PM.
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Most strange, I've sent him two.
I know many hot mail accounts got hacked today, don't know if that's got anything to do with it.
If I PM you the password, can you text it on?
Done
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He is sorted now.
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He is sorted now.
Well done Arash!
What was the problem?
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Not sure what it was origionally, but he was using bluebio instead of bioblue.
Trying to get him sorted on VOD.
Deleted his cookies etc..
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Sod the Vod, after all that effort he needs to be posting on here!
Nice one Arash :D
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Hey Vod is good for a laugh!
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Sod the vod - im a poet! ;D
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hi guys im here finally
newby from sheffield,bit like the oscars this bit he says choking back the tears many thanx to all who posted to this thread,but the special thanx go to keith and arash without whos help i'd probably never get on the wiki.
ps and yes there will be questions .....many questions.
phil
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Hi Phil glad you figured it out in the end. What was the problem?
And, of course, welcome :)
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hi guys im here finally
newby from sheffield,bit like the oscars this bit he says choking back the tears many thanx to all who posted to this thread,but the special thanx go to keith and arash without whos help i'd probably never get on the wiki.
ps and yes there will be questions .....many questions.
phil
Welcome to the wiki and forum, Phil.
Well done Arash and Keith.
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hi fellas
not being a pooter wizard i dont know what was stopping my log in.could be something to do with Arash taking away me biscuits that let me in, just tried the vod,still unable to say hi there, logged in ok tapped on members intro and on new thread box popped up"not allowed" request email & activation code.but hey i'm happy to be on here :)
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Hi phil, you need to check your hotmail account and you should have an email from vod. Click on the link in the email and tgat should do it.